JTattersall's picture
Sep 04, 2013
15474 views
Reputation: 10

Customer Account

when you charge a ticket to a customer account it don't show up on the customer account. so the customer is not be charged 

9 answers

JTattersall's picture
JTattersall
Sep 04, 2013
Reputation: 10

Images of the problem

JohnSCS's picture
JohnSCS
Sep 04, 2013
Reputation: 271

Are you paying the Ticket using the Customer Account button?

yes

 

JTattersall's picture
JTattersall
Sep 05, 2013
Reputation: 10

version 3.0.26

 

emreeren's picture
emreeren
Sep 05, 2013
Reputation: 595

Which database are you using?

how to do i find out what database i am using.

 

Bottom left corner of login screen. 

JTattersall's picture
JTattersall
Sep 05, 2013
Reputation: 10

SAMBA POS 3.0.26 BETA - TX

TX is Text based database. This is very limiting in what can be done in SambaPOS. It is used only for testing basic features of SambaPOS.

You need to use Compact SQL 4.0 or SQL Express 2008/2012.

I suggest SQL Express, as its not hard to setup, and if you ever go into production you are already multi terminal ready.

Look here -> http://sambapos.org/en/content/installing-sql-express-2012-sambapos-v3

JTattersall's picture
JTattersall
Sep 13, 2013
Reputation: 10

when i go in to the program setting idon't gte the screen to enter Data source=localhost\SAMBAPOS3; User Id=sa; Password=sambapos

 

version 3.0.36 beta ce

Manage->Settings->Local Settings->Data Connection String

But the database you are now using is CE -> Compact SQL

For the data source string you have shown you need to have SQL Express installed. 

If you want to use Compact SQL then the usual data connection string is

data source=C:\Users\{user profile}\Documents\SambaPOS3\SambaPOS3.sdf

Will you run more than one terminal with this setup ?

JTattersall's picture
JTattersall
Sep 13, 2013
Reputation: 10

hi i have do the data souce but messagae error

 

see the image below

 

Ok, you are running SQL Express. Thats good.

The error you are getting - "Message Server Error" is not a database error. This means that the Message Server is not running - this provides real time updates between terminals for Entity status (and a few other things) in SambaPOS.

When you install SambaPOS, right at the end, the installer gives you an option to run the Message Server, you need to enable this and only enable it on one computer.

Then in Manage->Settings->Local Settings you set Message Server Name to the computer that is running the Message Server (John-PC for example) and the Message Server Port (8383 is default)

If all is good, you get a green "Connected" message at the bottom of the screen.

rhesius's picture
rhesius
Mar 16, 2016
Reputation: 10

Edit:

C:\ProgramData\Ozgu Tech\SambaPOS3\SambaSettings.txt

Example
<MessagingServerPort>8080</MessagingServerPort><TerminalName>Server</TerminalName><ConnectionString>Persist Security Info=False;Integrated Security=false;Initial Catalog=SambaPOS3;User ID=UserSAMBA;password=SMBA1234;server=127.0.0.1</ConnectionString>

zaamish's picture
zaamish
Apr 08, 2016
Reputation: 4

 SAMBAPOS>MANAGE>ENTITIES LIST>CUSTOMER TICKET>ENTITE SCREEN>DISPLAY STATUS= STATUS

SAMBAPOS>MANAGE>ENTITIES LIST>CUSTOMER TICKET>ENTITE SCREEN>STATUS FILTER =NEW ORDER,BILL REQUSTED

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