kyo's picture
Jul 03, 2013
11942 views
Reputation: 1

refund

Tags: 

Good day how can i refund item's if customers cancel the order after settlement ?????

7 answers

emreeren's picture
emreeren
Jul 04, 2013
Reputation: 595

Some configuration needed to enable refund features. I'll prepare a documentation about that.

mayase's picture
mayase
Jul 05, 2013
Reputation: 50

same here, it would be great

mayase's picture
mayase
Jul 06, 2013
Reputation: 50

btw, the only way i found so far is by selecting the items in the ticket and then press "Void" 

but it would be much wanted to use the "Cancel" button also for a submited tickets

panos's picture
panos
Jul 07, 2013
Reputation: 5

 I agree, if it is possible print the cancelation note with different numerator number.

 

 

mayase's picture
mayase
Jul 07, 2013
Reputation: 50

oops, i confused with another situation...

emreeren's picture
emreeren
Jul 09, 2013
Reputation: 595

Refunding and order cancellation are different things. Here is a sample configuration for refunding. https://sambapos.org/en/content/adding-refund-button-cash

For cancellation printout you can handle "order state changed" event and when state changes to Void you can execute a print job to print lines with "Void" state.

 

mayase's picture
mayase
Mar 18, 2014
Reputation: 50

Hi Emre, link above not working

also, in this url http://www.sambapos.org/en/content/adding-refund-button-cash images are not working, i kinda need that

We have already answers to
1029 questions
E-Posta Facebook Twitter RSS Skype
Telefon (212) 252 0634