hugove's picture
Jun 13, 2014
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Gratuity by Waitron at work period report

Hi,

How can I break down gratuity by waitron in Work period reports? 

Im using version 3.0.28, have ticket tags set up with waitron name, have a gratuity tag also.

At present at end of day I have all the gratuities added up on the work period report but would prefer to have them by waitron mane so that its easier to pay out.

any ideas?

H

7 answers

hugove's picture
hugove
Jun 16, 2014
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Anyone have an idea?

JohnSCS's picture
JohnSCS
Jun 20, 2014
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You need a Gratuity charge setup for each Waiter. When you select a Waiter you need to also add their charge through a Ticket Tag Selected Rule.

This way each of the Waiters are listed as separate charges on the WPR.

hugove's picture
hugove
Jun 23, 2014
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John, Thanks. Somehow we got this working on V2.99 but I am really struggling on V3.0.28.

So, We need to create a ticket tag called waitron and create the names of the waitrons.

Then create a calcutation type for every waitron (the new service templates)

Then a rule for every waitron that selects a ticket tag. What is the condition for ticket tag selected by waitron name? in V2.99 we used "Ticket tag: ? waitron:Hugo"

Then I assume an action needs to be selected as before and what would the following be? "Gratuity amount: [TagValue]" does it remain TagValue?

I have played around with this but there are too many changes in the way V3 works. Can you please assist with some clarity on these questions?

Best

H

 

Still Stuck, This is what I have done so far, any help or advice will be apprecated, screenshots attached.

hugove's picture
hugove
Jun 26, 2014
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screenshots

hugove's picture
hugove
Jun 26, 2014
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Below

hugove's picture
hugove
Jun 26, 2014
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hugove's picture
hugove
Jun 28, 2014
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Can someone tell me if I am anywhere near the solution for this?

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