60 day campaign is finally over and we've reached $7.586 in total. That makes about %15 of our $50.000 goal. Since we couldn't reached our goal campaign fails and all contibutions will be refunded.
First of all I want to thank to especially John, Ozer and everyone else who supported SambaPOS project to reach it's goal. Also I want to thank to everyone who helped us by supporting our community and also I want to thank to everyone who interested on SambaPOS project.
In fact that contribution is a serious amount for an open source project. I'm really proud of that. We have a small group of supporters who trusts SambaPOS and wants us to continue. Thank you for everyhing you did for SambaPOS.
On the other hand with that campaign we aimed to create a dedicated team but it seems that won't happen soon. So our problem still exists and we need an urgent solution.
You need more features, more documentation, more support and we should fulfill these requests.
Open source business model is all about building a community. Community is important because unlike traditional business models you don't create limits to force people to pay. Open source is freedom and "Freedom" means that. You remove limits for the community and community supports that. While starting SambaPOS we thought we should choose that model.
But before thinking that we forgot to ask another important question. Does restaurant owners needs such freedom? Anyone really cares that?
Maybe yes, maybe no or maybe we did it wrong, or something else. The short summary is SambaPOS built, installed on thousands of restaurants, translated to 18 languages, released and supported for free for 3 years with the expectation of building a community support and we failed. This is the reality we're facing now.
We built everything on trust. We never lied or tricked anyone. I always said what I'm really thinking as my language permits. I'm still thinking open source model is the best choice and we should continue that. However I've lost my belief about I'll be able to build a supportive community and this situation forces me to prefer one of other commercial business models instead.
On the next week I'll consider my options and give the final decision about the future of the project. I'll be happy if you help me with your thoughts and suggestions.