Hi,
How can I break down gratuity by waitron in Work period reports?
Im using version 3.0.28, have ticket tags set up with waitron name, have a gratuity tag also.
At present at end of day I have all the gratuities added up on the work period report but would prefer to have them by waitron mane so that its easier to pay out.
any ideas?
H
7 answers
Anyone have an idea?
You need a Gratuity charge setup for each Waiter. When you select a Waiter you need to also add their charge through a Ticket Tag Selected Rule.
This way each of the Waiters are listed as separate charges on the WPR.
John, Thanks. Somehow we got this working on V2.99 but I am really struggling on V3.0.28.
So, We need to create a ticket tag called waitron and create the names of the waitrons.
Then create a calcutation type for every waitron (the new service templates)
Then a rule for every waitron that selects a ticket tag. What is the condition for ticket tag selected by waitron name? in V2.99 we used "Ticket tag: ? waitron:Hugo"
Then I assume an action needs to be selected as before and what would the following be? "Gratuity amount: [TagValue]" does it remain TagValue?
I have played around with this but there are too many changes in the way V3 works. Can you please assist with some clarity on these questions?
Best
H
Still Stuck, This is what I have done so far, any help or advice will be apprecated, screenshots attached.
screenshots
Below
Can someone tell me if I am anywhere near the solution for this?