spanky's picture
Nov 18, 2013
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Reputation: 40
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Account of open ticket

Hi,

using the account, you can keep track of all the tickets, even those open.

I have problems if I add a tax on products.

thanks

7 answers

emreeren's picture
emreeren
Nov 18, 2013
Reputation: 595
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-1

What kind of problems? Error message?

spanky's picture
spanky
Nov 18, 2013
Reputation: 40
+1
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It is not a mistake!

I just wanted to know if using an account that you can know the total of a period of work including tickets that are still open.

emreeren's picture
emreeren
Nov 18, 2013
Reputation: 595
+1
-14 likes
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If you change display filter of the account screen as "work period", "Sales" account should display total sales during work period. You can change existing account screen or create a new one to display work period totals.

spanky's picture
spanky
Nov 18, 2013
Reputation: 40
+1
-28 likes
-1

This does not happen if you add a tax included in the price.

In the attached two pictures where you see the model and the model with no tax fee.

I would like to create an account where you see the sales tax included.

spanky's picture
spanky
Nov 18, 2013
Reputation: 40
+1
+42 likes
-1

This does not happen if you add a tax included in the price.

In the attached two pictures where you see the model and the model with no tax fee.

I would like to create an account where you see the sales tax included.

emreeren's picture
emreeren
Nov 18, 2013
Reputation: 595
+1
-22 likes
-1

So add tax account to the screen (tax account should have same account type as sales account) and enable (display as tree) setting.

emreeren's picture
emreeren
Nov 18, 2013
Reputation: 595
+1
+102 likes
-1

... also tax transaction should increase "Receivables" account balance like Sale transaction does. Because you'll receive tax amount from customer. Receivables balance should always show total amount that you need to receive from open tickets.

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