evail's picture
Dec 01, 2013
3160 views
Reputation: 78
+1
-11 likes
-1

Correct Mistakes

Tags: 

Hey,

Is there any way of correcting mistakes made in a settled ticket.

For example i settled the ticket as Credit Card, but it should be Cash.

Can I change the ticket to Cash?

Thanks

3 answers

lernoutmaltas's picture
lernoutmaltas
Dec 01, 2013
Reputation: 130
+1
-4 likes
-1

you can try to fix Accounts> List of Transactions

just change the payment method

evail's picture
evail
Dec 01, 2013
Reputation: 78
+1
-6 likes
-1

So far I have not seen anyway to change the ticket after settling.

Can you be a bit specific.

Thanks

emreeren's picture
emreeren
Dec 01, 2013
Reputation: 595
+1
-30 likes
-1

You can't fix (change, delete) a ticket payment. You can correct cash and credit card account totals by creating a new account transaction from credit card account to cash account.

thanks emre, i just had to ask to make sure.

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