dr-spangle's picture
Feb 21, 2014
Reputation: 12

Displaying customer information on ticket?

Is it possible to display customer information on the ticket page? or just the name?

2 answers

JohnSCS's picture
Feb 22, 2014
Reputation: 271

Have a look at the printer tags on the right hand side when your editing the printer template.

You can use any info stored for an entity By using {ENTITY DATA:X}

just repace X with the field name  

Yes, but wouldn't the above be for showing it on the printed ticket?

how do I display this on the open ticket page/screen?

If I search for a customer, select them, (and hence open a ticket with them) I have a little grey box at the top saying:

"Customer: John Smith

Status: New"

or whatnot, if I select a table, I'll get a line saying "Table: B19"

but is there any way to get a line saying "Customer Phone: 555-5555" or "Customer Address: 10 Road Street, Townsville, PO5 7CO" which would autofill from customer data?

JohnSCS's picture
Mar 03, 2014
Reputation: 271

Yhere is a new feature in V4 ( application subtitle) that allows you to place data at the top of the ticket. 

Ah, okay, but it's not possible to do this in V3? That's fine, thank you.

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