One customer have ordered 4 portiong fried rice, after I close the ticket, he told me he want to void 2 of 4. Now, I have to void 4 portions and reorder 2.
I want to void 2 from 4portions directly. How to set up in SambaPos?
One customer have ordered 4 portiong fried rice, after I close the ticket, he told me he want to void 2 of 4. Now, I have to void 4 portions and reorder 2.
I want to void 2 from 4portions directly. How to set up in SambaPos?
3 answers
You can only void an order, that is one line, if that order has a quantity of 4, then you can only void the 4, and readd 2.
Parts of one line order can be moved, for example, 2 of 4 portion fried rice can be moved to another table. But if part of one line order cann't be voided, I think it is not reasonable.Any better solution?
Whether its reasonable or not, that is the way both Cancel & Void work in V3.
So maybe, an issue should be raised, asking politely if this can be done.
Thanks for your great work. And I am also sorry for my expression way in English if it is rude. I wish my English could be better. :)