ShuxingLiu's picture
Aug 17, 2013
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Reputation: 28
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You voted '+1'.

How to void part of ordered menu item?

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One customer have ordered 4 portiong fried rice, after I close the ticket, he told me he want to void 2 of 4. Now, I have to void 4 portions and reorder 2.

I want to void 2 from 4portions directly. How to set up in SambaPos?

3 answers

JohnSCS's picture
JohnSCS
Aug 17, 2013
Reputation: 271
+1
+7 likes
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You can only void an order, that is one line, if that order has a quantity of 4, then you can only void the 4, and readd 2.

ShuxingLiu's picture
ShuxingLiu
Aug 17, 2013
Reputation: 28
+1
-18 likes
-1

Parts of one line order can be moved, for example, 2 of 4 portion fried rice can be moved to another table. But if part of one line order cann't be voided, I think it is not reasonable.Any better solution?

JohnSCS's picture
JohnSCS
Aug 17, 2013
Reputation: 271
+1
+7 likes
-1

Whether its reasonable or not, that is the way both Cancel & Void work in V3.

So maybe, an issue should be raised, asking politely if this can be done.

Thanks for your great work. And I am also sorry for my expression way in English if it is rude. I wish my English could be better. :)

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