amaury254's picture
Dec 26, 2013
5554 views
Reputation: 23
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Problem to display ordered tag

Hello,

When the admin box is not checked in user role, ordered tags do not appear under the product.

Ticket tag appear but not ordered tag.

Any solution?

Thanks

6 answers

emreeren's picture
emreeren
Dec 26, 2013
Reputation: 595
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Do you mean order states? If so you can change visibility settings of individual states from Manage > Settings > States.

evail's picture
evail
Dec 26, 2013
Reputation: 78
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-25 likes
-1

Please check the Order Tag Mapping and see which role you have applied

amaury254's picture
amaury254
Dec 26, 2013
Reputation: 23
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-4 likes
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Hello,

I talk about tag like "coupon ordered".

I've followed "coupons tutorial" so, order tag mapping are by default "*"

When I add a coupon on ticket, if I check "admin" in user role, "coupon ordered" appear but If admin box isn't ckeck, tags like "coupon ordered" don't appear.

I have two role : admin and waiter. In waiter role, even if I check all custom box, if admin "box" is not check, tags like "coupon ordered" don't appear.

I check all mapping rules and all are by default.

I'll try to apply emreeren's solution.

Thanks

 

amaury254's picture
amaury254
Dec 26, 2013
Reputation: 23
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+8 likes
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Sorry but I don't understand what I have to do in "state list" 

Could you help me ?

Thanks

emreeren's picture
emreeren
Dec 26, 2013
Reputation: 595
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Coupon Ordered is an order state. Not order tag. Order tags are values we use as modifiers.

On this tutorial Coupon State can get two values. Coupon Ordered and Coupon Paid. These state values does not have much meaning to non-admin users so we hide them by default to keep screen clean. If you want to show them add that Record to State List.

As we set group code as Coupon State it displays all Coupon State values. If we leave group code empty and type a State Value (eg. Coupon Paid) as name it should display only that state value.

PS: Screen shot is from V4 but V3 parameters are same.

amaury254's picture
amaury254
Dec 26, 2013
Reputation: 23
+1
-2 likes
-1

Thanks for you help, now it works fine.

I use "coupon tutorial" to manage a cloackroom. So I replace "coupon" to "hanger".

I use {ORDERNUMBER} tag (as I've seen on forum) to add a number to each hanger and print the number on ticket when paid. So I need to display "hanger number" state on ticket.

Thanks. 

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