kyo's picture
Jul 03, 2013
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refund

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Good day how can i refund item's if customers cancel the order after settlement ?????

7 answers

emreeren's picture
emreeren
Jul 04, 2013
Reputation: 595
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Some configuration needed to enable refund features. I'll prepare a documentation about that.

mayase's picture
mayase
Jul 05, 2013
Reputation: 50
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same here, it would be great

mayase's picture
mayase
Jul 06, 2013
Reputation: 50
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btw, the only way i found so far is by selecting the items in the ticket and then press "Void" 

but it would be much wanted to use the "Cancel" button also for a submited tickets

panos's picture
panos
Jul 07, 2013
Reputation: 5
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+23 likes
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 I agree, if it is possible print the cancelation note with different numerator number.

 

 

mayase's picture
mayase
Jul 07, 2013
Reputation: 50
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oops, i confused with another situation...

emreeren's picture
emreeren
Jul 09, 2013
Reputation: 595
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Refunding and order cancellation are different things. Here is a sample configuration for refunding. https://sambapos.org/en/content/adding-refund-button-cash

For cancellation printout you can handle "order state changed" event and when state changes to Void you can execute a print job to print lines with "Void" state.

 

mayase's picture
mayase
Mar 18, 2014
Reputation: 50
+1
-26 likes
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Hi Emre, link above not working

also, in this url http://www.sambapos.org/en/content/adding-refund-button-cash images are not working, i kinda need that

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