myen's picture
Jun 29, 2013
2555 views
Reputation: 11

using sambapos for a retail boutique, don't want kitchen printer

I am using it for a retail boutique and don't want the ticket to show submitted when it is re-open. How can I do that?

1 answers

JohnSCS's picture
JohnSCS
Jun 29, 2013
Reputation: 271

Submitted is just a status - it doesnt mean that its printed somewhere.

If you want to remove the Order Status go to

Manage->Automation->Rules->Ticket Closing Rule->Update Order Status

and remove Submitted from Status setting. Save

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