dr-spangle's picture
Feb 21, 2014
6892 views
Reputation: 12

Displaying customer information on ticket?

Is it possible to display customer information on the ticket page? or just the name?

2 answers

JohnSCS's picture
JohnSCS
Feb 22, 2014
Reputation: 271

Have a look at the printer tags on the right hand side when your editing the printer template.

You can use any info stored for an entity By using {ENTITY DATA:X}

just repace X with the field name  

Yes, but wouldn't the above be for showing it on the printed ticket?

how do I display this on the open ticket page/screen?

If I search for a customer, select them, (and hence open a ticket with them) I have a little grey box at the top saying:

"Customer: John Smith

Status: New"

or whatnot, if I select a table, I'll get a line saying "Table: B19"

but is there any way to get a line saying "Customer Phone: 555-5555" or "Customer Address: 10 Road Street, Townsville, PO5 7CO" which would autofill from customer data?

JohnSCS's picture
JohnSCS
Mar 03, 2014
Reputation: 271

Yhere is a new feature in V4 ( application subtitle) that allows you to place data at the top of the ticket. 

Ah, okay, but it's not possible to do this in V3? That's fine, thank you.

We have already answers to
1030 questions
E-Posta Facebook Twitter RSS Skype
Telefon (212) 252 0634