Hello, I would like to generate tickets with a serial number with this format: ### - #####, when I'm trying to do that in Manage->Settings->Number Generators, the result is -12, -13, ...etc.
Hello, I would like to generate tickets with a serial number with this format: ### - #####, when I'm trying to do that in Manage->Settings->Number Generators, the result is -12, -13, ...etc.